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DeWalt Warranty Information
 

Most DEWALT® Tools purchased on or after January 1, 2004 come with a warranty package that includes:

Three-Year Limited Warranty. DEWALT will repair, without charge, any defects due to faulty materials or workmanship for three years from the date of purchase. This warranty does not cover part failure due to normal wear or tool abuse. For further detail of warranty coverage and warranty repair information, visit www.dewalt.com or call 1-800-4-DEWALT (1-800-433-9258). This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces.

In addition to the warranty, DEWALT tools are covered by our:

  • One-Year Free Service Contract. DEWALT will maintain the tool and replace worn parts caused by normal use, for free, any time during the first year after purchase.
  • 90-Day Money Back Guarantee. If you are not completely satisfied with the performance of your DEWALT Power Tool, Laser, or Nailer for any reason, you can return it within 90 days from the date of purchase with a receipt for a full refund – no questions asked.
  • DEWALT HAND TOOLS LIMITED LIFETIME WARRANTY
    DEWALT warrants this product to the original purchaser for its useful life (not to exceed one year for products with electrical or electronic components) against deficiencies in material and workmanship. This LIMITED LIFETIME WARRANTY does not cover products that are improperly used, abused, altered or repaired. Deficient products will be replaced or repaired.

    THIS LIMITED LIFETIME WARRANTY IS GIVEN IN LIEU OF ALL OTHERS INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This LIMITED LIFETIME WARRANTY gives you specific legal rights that may vary from state to state.

    DEWALT HAND TOOLS WARRANTY AND RETURNS
    These locations handle hand tools only. If you have a power tool or have questions regarding warranty information, please contact a DeWALT service center or Customer Service. If you believe that your tool meets the criteria for warranty replacement, please send the tool(s) to:
    - UNITED STATES
    DEWALT Hand Tools
    1000 Stanley Drive
    Concord, NC 28027
    Attn: Quality Assurance
    - CANADA
    DEWALT Hand Tools
    6275 Millcreek Drive
    Mississauga, On L5N 7K6
    Attn: Quality Assurance
  • DEWALT MECHANICS TOOLS FULL LIFETIME WARRANTY

    DEWALT Mechanics Tools are covered by the manufacturer’s FULL LIFETIME WARRANTY. If any DEWALT Mechanics Tool ever fails for any reason, DEWALT will replace it. NO PROOF OF PURCHASE required.

    DO NOT RETURN PRODUCT TO STORE. Please call 1-800-4DEWALT (1-800-433-9258) (M-F, 8-5 EST) and DEWALT will ship a replacement. Tools covered include: wrenches, sockets, ratchets and drive accessories.

    THIS FULL LIFETIME WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This FULL LIFETIME WARRANTY gives you specific legal rights that may vary from state to state.

  • See specific tools for exceptions and/or read the Warranty FAQ.
  • Click here for warranty information on tools purchased before January 1, 2004.
Order Replacement Parts
 

How to Order Replacement Parts

Need to order a replacement part for a saw, power tool, mixer or other equipment and don't see the part listed on our website?

Call us at (888)-965-6577 ext 510 or email us at store@stonetooling.com.

You will need to provide the manufacturer's part number. The manufacturer's part number can be found in the tool's manual or exploded parts from the manufacturer's website. We are not be able to order parts based on description. If you are unable to locate the part and/or part number, contact the manufacturer directly to identify the needed part.

All parts special orders are non-returnable, non-refundable, and subject to a $25 special order fee.

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